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Privacy Policy

Effective Date: May 15, 2026

 

This Privacy Policy explains how Dmellos (“Dmellos”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information provided by clients, artists, bands, visitors, and users of our rehearsal studio services.

By booking a session, contacting us, or using our services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Phone number

  • Email address

  • Social media profile information (if shared)

  • Band or artist name

1.2 Booking Information

  • Booking dates and timings

  • Session duration

  • Equipment requirements

  • Payment details and transaction references

1.3 Technical & Communication Information

  • Messages sent through WhatsApp, Instagram, email, phone calls, or booking platforms

  • Feedback, inquiries, and support requests

1.4 CCTV & Security

For security and safety purposes, certain areas of the studio premises may be monitored using CCTV surveillance.
 

2. How We Use Your Information

Dmellos may use collected information to:

  • Manage and confirm bookings

  • Communicate regarding sessions and studio updates

  • Provide customer support

  • Process payments

  • Improve studio operations and services

  • Maintain security and prevent misuse of equipment or premises

  • Share promotional updates, offers, or announcements (only where appropriate)


3. Payment Information

Payments may be processed through third-party payment providers, bank transfers, UPI platforms, or digital wallets.

We do not store sensitive card or banking credentials on our systems unless explicitly required for invoicing or legal compliance.
 

4. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

Information may be shared only:

  • With payment service providers for transaction processing

  • When required by law, regulation, or legal process

  • To protect the safety, rights, or property of the studio, staff, or clients

 

5. Data Storage & Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no digital communication or storage method can be guaranteed as completely secure.


6. Media & Content

Photos, videos, or promotional content captured within the studio may occasionally be used for marketing or social media purposes.

If a client or band prefers not to appear in promotional material, they may inform the studio in advance, and reasonable efforts will be made to respect such requests.

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7. Retention of Information

We retain booking and communication records only for as long as reasonably necessary for operational, legal, accounting, or security purposes.

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8. Client Responsibilities

Clients are responsible for ensuring that any personal information shared with Dmellos is accurate and up to date.

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9. Third-Party Platforms

If you interact with us through third-party platforms such as Instagram, WhatsApp, Google Forms, payment gateways, or booking services, your use of those platforms is also governed by their respective privacy policies.

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10. Children’s Privacy

Our services are not specifically directed toward children under the age of 13 without parental or guardian involvement.

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11. Changes to This Privacy Policy

Dmellos reserves the right to update or modify this Privacy Policy at any time. Updated versions may be shared through official communication channels or made available upon request.

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12. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact us at
+91-893-992-2169 or email us at dmellos.audiolights@gmail.com

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